01 User Eligibility

Our matrimonial consultancy services are intended for adults seeking a genuine and lawful marriage relationship.

• Users must be at least 18 years of age to register with our service.
• Users must meet the applicable legal requirements for marriage in India.
• Parents or legal guardians may coordinate a matrimonial enquiry on behalf of an adult son or daughter.
• Users must provide truthful information about their identity and marital status.
• We reserve the right to decline or suspend registrations that do not meet our eligibility requirements.

02 Registration & Account Information

To receive our matchmaking services, customers must provide accurate and complete registration information.

• All personal, educational, professional and family details must be accurate to the best of the user's knowledge.
• Customers must inform our team if any important profile information changes.
• Providing false, misleading or incomplete information may result in rejection or suspension of a profile.
• Registration is personal and must not be transferred to another individual without our written approval.
• Customers are responsible for maintaining the security of their login credentials and registered contact information.
• Duplicate or fraudulent registrations may be restricted.

03 Matchmaking Services & Personal Assistance

Best Muslim Marriage.Com provides personalized Muslim matrimonial consultancy and matchmaking assistance to individuals and families.

Depending on the selected membership or service package, our assistance may include:

• Understanding individual and family matchmaking preferences.
• Searching and shortlisting potentially suitable matrimonial profiles.
• Sharing relevant proposals according to stated requirements and availability.
• Coordinating communication between interested families, subject to permission.
• Providing guidance throughout the profile selection and introduction process.
• Assisting with arranging family discussions or meetings by mutual agreement.
• Providing additional personalized matchmaking support where included in the selected package.

04 Profile Review & Verification

We understand that trust is important when families are searching for a life partner. Our team may review the information and documents submitted by customers as part of our profile verification process.

• Verification may include identity information, education, profession, employment and family background.
• Additional documents or clarification may be requested where reasonably necessary.
• Verification is based on the information and supporting documents made available to us.
• Verification does not constitute a guarantee of a person's character, financial position, personal conduct or future intentions.
• Customers and their families should independently confirm important details before making a matrimonial decision.

05 Membership & Service Validity

Membership benefits, service duration and the level of matchmaking assistance depend on the package selected by the customer.

• Membership begins according to the activation terms communicated at registration.
• Each package has its own validity period and service benefits.
• Profile access and matchmaking assistance are subject to profile availability and the selected package.
• Membership benefits cannot automatically be transferred to another person.
• Extension, renewal or upgrade requests may be considered according to the applicable package conditions.
• Expired memberships may require renewal to continue receiving services.

06 Membership Fees & Payment Terms

All customers must review the applicable package details and payment conditions before making a payment.

• Registration charges and service fees will be communicated before enrollment.
• The registration fee and final service fee are separate charges wherever applicable.
• Applicable registration charges must be paid according to the selected package.
• Where a separate final service fee applies, its amount and payment milestones will be communicated in writing before the customer accepts the arrangement.
• Any installment arrangement must be confirmed by the company in writing.
• Customers should retain payment receipts and transaction references for future correspondence.
• Any applicable taxes will be communicated in the invoice or payment documentation.

07 Refund, Cancellation & Service Discontinuation

Refund and cancellation requests will be handled according to the payment terms communicated at the time of registration and applicable Indian consumer protection laws.

• Any non-refundable registration charge must be clearly disclosed and accepted before payment.
• Where a refund is legally due or specifically approved under the applicable service terms, the request will be reviewed accordingly.
• Customers wishing to discontinue their membership should contact our team in writing.
• Refund eligibility will depend on the nature of the payment, services already provided and applicable legal requirements.
• Duplicate or incorrectly processed payments will be reviewed upon submission of supporting transaction details.
• Any approved refund will be processed through an appropriate payment method within the communicated processing period.

For complete details, customers should refer to the applicable Refund Policy published on our website.

08 Privacy & Confidentiality

We recognize that matrimonial information is personal and must be handled with care, dignity and confidentiality.

• Personal information is collected for registration, profile management and matchmaking purposes.
• Customer photographs and matrimonial details are handled according to our privacy practices and applicable permissions.
• Profile information is shared with prospective matches or their families only through authorized matchmaking arrangements and appropriate permissions.
• We do not authorize the misuse or unauthorized publication of customer photographs or personal information.
• Information may be disclosed where required by applicable law or a lawful government or judicial request.
• Customers may contact us to request correction or review of their personal information, subject to applicable legal requirements.

For further details about collection, use, storage and handling of personal information, please read our Privacy Policy.

09 Customer Responsibilities & Conduct

All customers are expected to maintain respectful and responsible communication throughout the matchmaking process.

• Provide genuine and updated personal and matrimonial information.
• Communicate respectfully with staff, prospective matches and their families.
• Do not use our services for commercial solicitation, harassment or unlawful activities.
• Do not misrepresent identity, marital status, education or employment.
• Do not misuse, copy, publish or distribute another customer's private profile details.
• Respect the privacy and decisions of other individuals and families.
• Inform our team if a suitable match has been finalized or if matchmaking assistance is no longer required.

10 Profile Information & Third-Party Usage

Matrimonial information is shared to support genuine marriage-related enquiries and introductions.

• Customers must not use another member's profile information for unrelated purposes.
• Profile photographs, contact information and personal details must not be reproduced or circulated without authorization.
• Customers must not attempt to access restricted information or another member's account.
• We may restrict access if misuse or unauthorized sharing is reported and reasonably established.
• Customers are responsible for the accuracy of information they independently share during family discussions.

11 Limitation of Liability

Best Muslim Marriage.Com acts as a matrimonial facilitator and provides introductions based on the information and preferences available to our team.

• We do not guarantee compatibility, engagement or marriage between introduced individuals.
• We are not responsible for personal decisions made independently by customers or their families.
• Customers should independently verify the information and background of prospective matches before proceeding.
• We are not responsible for disputes arising directly between prospective matches or their families, except to the extent liability cannot lawfully be excluded.
• Nothing in these terms excludes or limits any consumer rights or legal responsibilities that cannot be excluded under applicable law.

12 Account Suspension & Termination

We reserve the right to review and restrict access to our matchmaking services where there is a reasonable concern regarding misuse or violation of these terms.

• Submission of false or fraudulent information.
• Misuse of another member's personal information or photographs.
• Harassment, abusive communication or inappropriate conduct.
• Non-compliance with applicable payment obligations.
• Activities that may compromise the safety, privacy or legitimate interests of customers or the company.

Where appropriate, customers may be informed of the reason for suspension and given an opportunity to clarify the issue, subject to legal and safety requirements.

13 Intellectual Property Rights

All original website content, branding, logos, graphics, design elements, text and other proprietary materials belong to Best Muslim Marriage.Com or their respective rights holders.

• Unauthorized copying or commercial reproduction of website content is prohibited.
• Our brand name, logo and original marketing materials may not be used without permission.
• Customers may not reproduce or redistribute proprietary content for commercial purposes without written authorization.

14 Governing Law & Jurisdiction

These Terms & Conditions shall be interpreted in accordance with the applicable laws of India.

Any dispute arising from the use of our services will be addressed in accordance with applicable Indian laws and the jurisdiction of competent courts in Bengaluru, Karnataka, subject to applicable consumer protection and other statutory rights.

15 Changes to These Terms

Best Muslim Marriage.Com may revise these Terms & Conditions from time to time to reflect changes in services, business practices or applicable legal requirements.

• Updated terms will be published on this website.
• The latest revision date will be displayed on this page.
• Where required, important changes will be communicated to affected customers.
• Customers are encouraged to review this page periodically.